Support
Need help with Top 5 Focus Planner? Send us a message and include your device model, iOS version, and a brief description of what happened.
Email supportSupport email: support@iteradventureco.com
Frequently asked questions
Do I need an account?
No. Top 5 Focus Planner does not require an account or login.
Where is my information stored?
Your task information is stored locally on your device. ITER Adventure Co. does not receive or store your task content on its servers.
Does the app track me?
No. The app does not use advertising trackers or third-party analytics.
Why am I not receiving reminders?
Open your iPhone Settings, find Top 5 Focus Planner, and confirm that notifications are allowed. Also verify that the reminder is enabled inside the app.
How will subscriptions work?
When subscriptions become available, purchases and free trials will be processed through Apple. You will be able to manage or cancel the subscription in your Apple account settings.
How do I request an App Store refund?
App Store payments and refunds are handled by Apple. Use Apple’s official purchase-support process for refund requests.
How do I delete my data?
Delete individual entries in the app. You may also delete the app to remove its locally stored data from the device, subject to any backups you control.